Privacy Policy

TradersOnline is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TradersOnline Website and governs data collection and usage. By using the TradersOnline website, you consent to the data practices described in this statement.

Collection of your Personal Information

TradersOnline collects personally identifiable information, such as your e-mail address, name, home or work address, ID number and entity CK document and telephone number. TradersOnline also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by TradersOnline. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by TradersOnline for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TradersOnline Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TradersOnline public message boards, this information may be collected and used by others. Note: TradersOnline does not read any of your private online communications.

TradersOnline encourages you to review the privacy statements of Websites you choose to link to from TradersOnline so that you can understand how those Websites collect, use and share your information. TradersOnline is not responsible for the privacy statements or other content on Websites outside of the TradersOnline and TradersOnline family of Websites.

Use of your Personal Information

TradersOnline collects and uses your personal information to operate the TradersOnline Website and deliver the services you have requested. TradersOnline also uses your personally identifiable information to inform you of other products or services available from TradersOnline and its affiliates. TradersOnline may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TradersOnline does not sell, rent or lease its customer lists to third parties. TradersOnline may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TradersOnline may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TradersOnline, and they are required to maintain the confidentiality of your information.

TradersOnline does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TradersOnline keeps track of the Websites and pages our customers visit within TradersOnline, in order to determine what TradersOnline services are the most popular. This data is used to deliver customized content and advertising within TradersOnline to customers whose behavior indicates that they are interested in a particular subject area.

TradersOnline Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TradersOnline or the site; (b) protect and defend the rights or property of TradersOnline; and, (c) act under exigent circumstances to protect the personal safety of users of TradersOnline, or the public.

Use of Cookies

The TradersOnline Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TradersOnline pages, or register with TradersOnline site or services, a cookie helps TradersOnline to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TradersOnline Web site, the information you previously provided can be retrieved, so you can easily use the TradersOnline features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TradersOnline services or Web sites you visit.

Security of your Personal Information

TradersOnline secures your personal information from unauthorized access, use or disclosure. TradersOnline secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Whilst we cannot guarantee the absolute security of your personal information, we take all commercially reasonable steps and measures to keep it secure and protect it from loss, misuse, unauthorised access or disclosure by following generally accepted security policies and rules. However, we cannot accept any liability whatsoever for any unauthorised access or loss of personal information despite our best endeavours.

We respect your right to make choices about the use and disclosure of your personal information. If at any time you decide that you do not want to receive marketing communications from us, please let us know by sending an e-mail to

If you choose not to receive marketing communications please be advised that you may continue to receive transactional or account communications (e.g. confirmation e-mails and account statements), where applicable.


TradersOnline intends to take commercially reasonable precautions to abide by this privacy policy. Nevertheless, in the event that we do not comply with all terms contained in this privacy policy, you agree, by using the TradersOnline Site and by submitting information to the Site, that your sole and exclusive remedy against TradersOnline will be to have us promptly correct the handling of your information in the future to accord with this privacy policy and to notify anyone to whom TradersOnline directly transferred any information of the correct information or to cease using such information.

To the maximum extent allowed by law, TradersOnline, its subsidiaries, affiliates, and divisions disclaim any other obligation, liability, or warranty to you for any other action, inaction, omission, or other activity that is not in accordance with this privacy policy.

Under no circumstances shall TradersOnline, its subsidiaries, affiliates and divisions, or their suppliers or licensors be liable for any direct, special, incidental, indirect, economic, consequential or punitive damages (including, without limitation, loss of data or loss of use damages or lost profits) arising out of or connected with this privacy policy, or the failure of TradersOnline, its subsidiaries, affiliates and divisions, or their suppliers or licensors to adhere to it, even if TradersOnline, its subsidiaries, affiliates and divisions, or their suppliers or licensors have been notified of the possibility of any damages. This section shall only apply to the maximum extent permitted by applicable law.

Changes to this Statement

TradersOnline will occasionally update this Statement of Privacy to reflect company and customer feedback. TradersOnline encourages you to periodically review this Statement to be informed of how TradersOnline is protecting your information.

Contact Information

You can write to TradersOnline at any time to obtain details of the personal information we may hold about you at the following address:

Please quote your name and address and a brief description of the information you want a copy of to enable us to more readily locate your data

TradersOnline welcomes your comments regarding this Statement of Privacy. If you believe that TradersOnline has not adhered to this Statement, please contact the TradersOnline supervisor on 082 909 8178. We will use commercially reasonable efforts to promptly determine and remedy the problem.